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Money Back Guarantee

All our products are designed to make our customers feel good. We stand behind our products 100% and ensure their effectiveness and quality. If you are not fully satisfied with your new Thumper® product, you can return it within 30 days from the date of purchase for a full refund.

 

For instructions please call our office at 1-800-THUMPER (848-6737) or e-mail us at info@thumpermassager.com. You are responsible for securely shipping the product in its original packaging in new, resalable condition.

 

Refunds are issued for the purchase price less actual shipping costs to the customer. (Please Note: Although Thumper Massager Inc. does not add the shipping costs to the sale price, the actual costs of shipping to the customer will be deducted on refunds for returns of non defective items.) Refunds/credits are issued right after receiving product back on our premises.

 

Cancellation After An Order Has Been Shipped -- Customer will receive refund less the actual shipping charges incurred by Thumper Massager Inc. Refunds will be issued after the item has been returned to the originating warehouse. Please call 1-800-THUMPER (848-6737) for instructions.

Undeliverable Packages Due To Customer Error -- Customer will be credited minus all shipping costs.

 

We will be happy to answer all your questions about products before your purchase.

 

Contact us at info@thumpermassager.com for more product information, price quotes, warranty details and other questions.